Privacy Policy & Terms

Last updated: November 4, 2026

Privacy policy

L.C. Painting & Decoration ("we", "us") respects your privacy and handles personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This policy explains what we collect through this website and how we use it.

Who is responsible

Chantelle Wong, Owner / Operator, is responsible for privacy at L.C. Painting & Decoration. Contact: l.cpaintingdecor@gmail.com, 226-747-5133 or 226-753-0012.

What we collect

• What you enter in the estimate form: your name, phone number, email, project type, region and project description.
• Anything you send us directly by email or phone, such as drawings or blueprints.
• Basic technical data our hosting provider records automatically for security and to keep the site running (for example IP address, browser type and the time of the visit).

This website does not use advertising trackers, analytics tools or tracking cookies.

Why we use it

Only to respond to your request, prepare an estimate or quote, and communicate with you about your project. We do not sell or rent your information, and we do not add you to marketing lists. By sending the form you consent to us contacting you about your request.

Service providers

We use trusted providers to run this website and deliver your messages to us:

• Netlify, Inc.: website hosting and a stored copy of form submissions.
• Web3Forms: delivers form submissions to our email.
• Google (Gmail): our email inbox.

These providers may store or process information outside Canada, including in the United States, where it may be accessible to authorities under the laws of that country. They may only use it to provide their services to us.

How long we keep it

We keep your information only as long as needed for your request or project, and for any records we are required to keep by law. You can ask us to delete it at any time.

Your rights

You can ask to see the personal information we hold about you, correct it, withdraw your consent or have it deleted by emailing l.cpaintingdecor@gmail.com. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.

Security

This website uses an encrypted connection (HTTPS) and we take reasonable steps to protect your information. No method of sending information over the internet is completely secure, so please do not send sensitive information such as banking details through the form.

Website terms

Information on this site

The content of this website is general information about our services and may change without notice. Estimate requests sent through this website are free and do not create a contract. Prices, scope, materials and schedules are only confirmed in a written quote or agreement.

Photos

Project photos show work by our team. Results vary with each surface, building and product.

Third-party logos

The WSIB Ontario and WHMIS logos are the property of their respective owners. They are shown only to indicate our WSIB coverage and our crew's WHMIS training, and do not mean that these organizations endorse our business or services. Proof of coverage and training is available on request.

Links and liability

We are not responsible for the content of external websites we link to. To the extent permitted by law, we are not liable for any loss arising from the use of this website or reliance on its general content. Nothing in these terms limits rights you have under applicable consumer protection law.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.